Question 1

What's the minimum deposit to get started?

Accepted Answer

You can open and fund your account from £190 minimum. You're free to add to it whenever you choose as your plan develops.

Question 2

How do I withdraw my money?

Accepted Answer

Simply request a withdrawal through your dashboard whenever you need it. Funds go back to your payment method, subject to standard bank processing times.

Question 3

Is my capital kept safe?

Accepted Answer

Your account is protected with industry-standard security and identity checks. Like all investing, your capital is at risk and can fall as well as rise.

Question 4

How long does setup take?

Accepted Answer

Most people finish registration in minutes. Once your first deposit clears, you can activate your plan immediately.

Question 5

Are there any surprise charges?

Accepted Answer

All costs are shown upfront before you commit. You'll see exactly what applies to your plan — nothing hidden.

Question 6

What's the age requirement?

Accepted Answer

You must be 18 or older to open an account and begin investing. We'll ask you to verify your age and identity as part of sign-up.

Question 7

Which payment methods do you accept?

Accepted Answer

We support major debit and credit cards, bank transfers, selected digital wallets and cryptocurrency options. Your available methods appear at the deposit stage.

Question 8

When can I reach customer support?

Accepted Answer

Our team is here Monday to Friday, 9:00 to 18:00, and we aim to respond to all enquiries within one business day.

Question 9

Who deals with tax on my gains?

Accepted Answer

Tax on investment returns is your responsibility and depends on your local rules. We suggest you keep proper records and speak to a tax professional.

Question 10

What is KYC verification?

Accepted Answer

KYC (Know Your Customer) is a standard identity check. It keeps your account secure and is a normal requirement when opening an investment account.

Question 11

Do I need investment experience?

Accepted Answer

No experience necessary. You get a personal financial analyst who guides you at every step, so you'll be supported from day one.

Question 12

Who actually manages my investments?

Accepted Answer

Your dedicated financial analyst, backed by AI technology, works to your goals and risk comfort. Human expertise leads — technology supports the decisions.

Question 13

Is the platform regulated?

Accepted Answer

Yes. We meet all UK financial and security standards, with built-in account safeguards and verification checks.

Question 14

Can I add more money later on?

Accepted Answer

Absolutely. Top up your account whenever you want and adjust your plan with your analyst as your goals change.

New to this? We're happy to help.

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